During the truck shopping experience I got everything from an indifferent condescending attitude (and a phone hung up on me) to the great experience at Ryan Ford.
5 stars are not enough for Ryan Ford!!!! We found them on the internet, called and got Travis......told him what we wanted and the first price that he gave was the best price we had gotten after talking to many dealers. He emailed the worksheet with the price and all the rebates. We drove about 3 hours to get there and the price was exactly the same that he had told us on the phone. Travis took excellent care of us! It doesn't matter how far you have to drive.......go to Ryan Ford in Sealy Texas......the dealership and Travis are awesome and absolutely worth the drive
I’ve had the car for a week now and am totally happy.
I have yet to find out about Ryan Ford as a dealership - how good is the service department, what is the follow-up like, that sort of stuff. If the rest of the staff come anywhere close to what we experienced with Nick we have a winner - it will be worth it to make the drive out to Sealy when we need to.
My family and I have always purchased from Steve Fox at Ryan Ford. I recently purchased another vehicle a few days and with being a new business owner and my time very limited, he was very responsive and made the process painless, fast, and very convenient along with the rest of the staff. Top notch service!
Then my wife entered the equation and my basic work truck became a hybrid of my wants and hers, up a level (regular cab to super cab) but still not a luxury truck. We had just wasted all Nick's time and effort and were basically back at square one.
Rest assured we will be giving Ryan Ford and especially Nick some positive remarks and referrals. I feel Nick restored my faith in an America where we could finalize a business transaction with a handshake and both parties would honor it.
The staff at Ryan Ford are extremely friendly. Steve Fox helped me with my car purchase and he found everything I was wanting. This is the second time I have bought a new car at Ryan Ford and Steve Fox went out of his way to make me happy both times. Thanks Steve for being the best!
As I told Nick, he was the only one who offered to search around for what I wanted when it wasn't on the lot. He found a truck in Dallas and emailed that he would get it for me. That truck sold before I made a move and he searched around for another that met my specifications.
Thanks,
My wife and I both had the same initial reaction to Nick - I like this guy; he's not like the rest of them.
I am not the haggling kind of person. Give me the numbers, don't play games. Nick is either this way normally or sensed it, and we were on the same wavelength. When I walked out of there I felt like we had made a mutually agreeable transaction that was fair to both of us. When I got home and did my checking I saw that what I felt was a reality, and maybe even weighed in my favor. (I'm a number-cruncher type person so this was normal for me to verify things like that.)
Lori Curtis was a wonderful sales person to deal with. She was so friendly and helpful. When we first saw my car, we noticed a dig in the paint along with a ding. She quickly had it sent to the body shop and made sure to let them know how important it was to have it fixed and fixed well. We were so impressed with the perfect job and quick turnaround.
I will definitely refer friends to talk with her about future cars.
By the time my wife and I got to Ryan Ford we weren't expecting very much and as a matter of fact we were getting burnt out on the whole truck shopping thing. You could sense the hunger for a sale in most dealers, kinda like a predator senses weakness in their prey - it's there on a subliminal level.
Nick was straight with me. Not the fake straight I encountered at other dealers (You know the kind. "I'm your buddy. We'll watch the game together once we get this business out of the way. I give all my friends a great deal.") I feel he was honest and my guard hairs didn't go up as soon as I shook hands with him.
By the time we were done, the truck I bought was not on the lot and was brought in from a Houston dealer. Nick handled this so calmly and professionally it was like this was an everyday thing.
Teri Gilley
Ryan Ford is a US Car Dealer based in Sealy, Texas. Ryan Ford is located at 3796 NE I-10 Frontage Rd,, Sealy, TX 77474, USA.
Please contact with Ryan Ford using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Ryan Ford opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.